Effective Date: July 2026
Welcome to The Flavour Lane. By accessing our website or placing an order, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By using this website, placing an order, or accessing our services, you agree to these Terms & Conditions and our Privacy Policy.
2. Products & Services
The Flavour Lane offers freshly baked cakes, desserts, pastries, cookies, brownies, cupcakes, and other bakery products.
All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
3. Pricing
- All prices are displayed in Indian Rupees (INR).
- Prices may change without prior notice.
- Applicable taxes and delivery charges will be added during checkout where applicable.
4. Orders
- Orders are confirmed only after successful payment or confirmation by our team.
- Customers are responsible for providing accurate delivery details.
- We reserve the right to refuse or cancel any order due to unforeseen circumstances.
5. Customized Cakes
Customized cakes are prepared according to customer requirements.
Please ensure all customization details such as flavour, size, design, message, and delivery date are correct before confirming your order.
Once preparation has begun, customized orders cannot be cancelled, modified, or refunded.
6. Delivery
We strive to deliver all orders on time.
Delivery times may vary due to:
- Weather conditions
- Traffic delays
- Public holidays
- Events beyond our control
Customers must ensure someone is available to receive the order at the delivery location.
7. Payments
We accept secure online payments through trusted payment gateways.
The Flavour Lane does not store your debit card, credit card, UPI PIN, CVV, or banking details.
8. Cancellation & Refunds
Please refer to our Refund & Return Policy for complete information regarding cancellations, refunds, and replacements.
9. Product Images
Product images displayed on our website are for reference purposes.
As all cakes are handcrafted, slight variations in colour, decoration, design, and finishing may occur. These variations do not qualify for refunds or replacements.
10. Intellectual Property
All website content, including logos, text, images, graphics, designs, and other materials, is the property of The Flavour Lane and may not be copied, reproduced, or used without prior written permission.
11. Limitation of Liability
The Flavour Lane shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.
Our liability is limited to the value of the purchased order.
12. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in that policy.
13. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Any updates will be published on this page with the revised effective date.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
The Flavour Lane
📞 Phone: +91 91728 74802
📧 Email: sales@theflavourlane.com
📍 Address:
Plot No. 12, Kranti Society,
Sahakarnagar No. 2,
Pune – 411009, Maharashtra, India
Last Updated: July 2026