Effective Date: July 2026

Welcome to The Flavour Lane. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, or place an order. By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect the following information:

Full Name
Email Address
Phone Number
Billing Address
Delivery Address
Order Details
Payment Information (processed securely through third-party payment gateways)
Special Cake Instructions or Messages
IP Address
Browser Type
Device Information
Cookies and Website Usage Data

2. How We Use Your Information

We use the information collected to:

Process and confirm your orders
Deliver products to your specified address
Provide customer support
Respond to your enquiries
Send order confirmations and delivery updates
Improve our website and services
Personalize your shopping experience
Prevent fraudulent transactions
Maintain website security
Comply with legal obligations

3. Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

Remember your preferences
Keep products in your shopping cart
Analyze website traffic
Improve website performance
Enhance user experience

You can disable cookies anytime through your browser settings. However, some website features may not function properly if cookies are disabled.

4. Payment Information

All online payments are processed securely through trusted third-party payment gateways.

The Flavour Lane does not store your debit card, credit card, UPI PIN, CVV, or banking details on our servers.

All payment transactions are encrypted and processed using secure technology.

5. Sharing Your Information

We respect your privacy.

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

Payment Gateway Providers
Delivery Partners
Website Hosting Providers
Technical Support Providers
Legal or Government Authorities (when required by applicable law)

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

While we take every reasonable precaution, no online platform can guarantee complete security.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms.

We are not responsible for the privacy practices, policies, or content of those external websites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

You have the right to:

Access your personal information
Update or correct your information
Request deletion of your information
Withdraw marketing consent
Request a copy of your stored data (where applicable)

To exercise these rights, please contact us using the details below.

9. Data Retention

We retain your information only for as long as necessary to:

Complete your orders
Provide customer support
Maintain business records
Comply with legal and tax requirements
Resolve disputes

Once the information is no longer required, it will be securely deleted or anonymized.

10. Changes to This Privacy Policy

The Flavour Lane reserves the right to update or modify this Privacy Policy at any time without prior notice.

Any changes will be posted on this page with the updated effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please feel free to contact us.

The Flavour Lane

📞 Phone: +91 91728 74802

📧 Email: sales@theflavourlane.com

📍 Address:
Plot No. 12, Kranti Society,
Sahakarnagar No. 2,
Pune – 411009, Maharashtra, India

Last Updated: July 2026